Secrets Playa Mujeres

The brand new resort, Secrets Playa Mujeres, is a glittering gem in the Caribbean!  I was fortunate to stay at Secrets Playa Mujeres for a week in February and found it to be amazing!  The resort is set along the famous white sand beaches of Playa Mujeres, across from Isla Las Mujeres, and just about 30 minutes from the Cancun Airport.  It’s location is prime, being adjacent to an 18 hole signature Greg Norman golf course, and in close proximity to downtown Cancun and shopping centers.  This Adults-only, Unlimited-Luxury Resort, exceeded my expectations, and included every single amenity that I would want to find in such a world-class destination.  Stunning ocean views are visible from every room category in this amazing resort, as it graces the front of the privileged gated community of Playa Mujeres.  Unlimited-Luxury Inclusions are so many:  Free WiFi and International calling with Unlimited Connectivity, Nine gourmet restaurants – five a la carte, a buffet, a cafe and 2 grills, seven chic bars & lounges – including one swim-up bar, 24 hour room and concierge services, turn-down service, complimentary mini-bar refreshed daily, unlimited premium drinks, pool and beach wait service, state of the art fitness center, tennis courts, sparkling pools, outdoor lounge area, outdoor jacuzzi, Secrets Spa by Pevonia (fee), complimentary green fees, non-motorized water sports, Preferred club privileges, and all taxes and gratuities.

The employees at Secrets Playa Mujeres were exceptional – everyone that one might encounter – front desk, drivers, bartenders, waiters, room service, bell desk, maid service, and the maintenance crew were always friendly and on top of their jobs.  Especially enjoyable was to talk to the personnel and get to know a little about their lives.  The smiles on their faces and excellent service showed how much they appreciated someone taking an interest.  We never had to wait long for service at the bars, restaurants or at the pool.  Employees appreciated tips, and they remembered our names, our favorite chair, drink, etc.  The golf cart rides between the restaurants, lobby and rooms was always an enjoyable ride because of the conversation with the drivers.  When we would be lucky to “get” one of our newfound friends a second time, it was always fun catching up on what we had been enjoying at the resort, or other information about the area.

The pool and beach had picturesque breathtaking views of the water surrounding the resort.  We were able to find an excellent location at the pool each day and found that our most enjoyable time was in the morning, before most of the activity got going for the day.  The pool concierge were very helpful in finding chair locations if it was a busier, full time.  Pool and beach service was frequent for whatever our needs were.  They did not want anyone to get dehydrated!   Towels were always in abundance, and the beach was amazing!  There was always a perfect breeze, but the ocean in February, was colder than what I had anticipated.  The seaweed didn’t seem to be that bad, once you got past the bit at the water’s edge, it became clear.  The beach did need to be cleared constantly, in order to keep up with the constantly growing piles.

The restaurants were outstanding in both their service and quality of food.  The French Restaurant, Bordeaux, was phenomenal for the lobster and escargot.  The waiters always did so much above and beyond to try to please you…impeccable service!  We also had dinner in the Japanese Restaurant and thoroughly enjoyed the Teppanyaki performance and taste of the meal.  Oceana, Italian, Seaside Grill, and Portofino were all excellent, as well.  I was fully impressed with how attentive the staff was upon a guest’s arrival at a restaurant.  They always asked if you had any food allergies, and if you needed any special accommodations for allergy free.  What a change for Mexico!  Guests with gluten-free or lactose intolerant digestive systems could certainly be comfortable here!  Always in the past, on other trips to Mexico, we enjoyed the breakfast buffet every single day, especially the wide variety of food options.  At Secrets Playa Mujeres, we tried room service for breakfast one day, and then never went back to the breakfast buffet.  Room service was amazing!  The service was prompt, timely, temperature perfect, always everything we needed…including ketchup, salt, butter, cream, etc.  I highly recommend it!

We were extremely pleased with our stay at Secrets Playa Mujeres and found it to be a glittering gem in the Caribbean.  Will it be one for you?

Susan